Free next working day delivery for orders placed before 6pm Terms & Conditions

Terms & Conditions:

Get FREE* delivery on orders of 135 AED or higher.

Next day delivery for orders placed before 6 pm for Abu Dhabi, Dubai, Sharjah and Ajman within city limits, excluding Fridays and public holidays

Al Ain, Ras Al-Khaimah, Fujairah, Umm Al Quwain and Western Region are scheduled delivery

NESPRESSO CLUB SERVICES

Join the Nespresso Club and benefit from our range of personalized services, designed just for you.

CONDITIONS OF SALE

Click here to view our conditions of sale.

ORDERING

Coffee Specialists are available to advise you on your coffee selection and to ensure easy ordering and convenient delivery, tailored to your needs. Call us free of charge, order online by clicking here or pay a visit to one of our Nespresso Boutiques (locations available here).

1. ONLINE ORDERS

RECEIVE YOUR COFFEE, YOUR WAY

Order your capsules online. So, you’ll never miss a cup. Make a choice from a wide variety of coffee, accessories, and machines. Get FREE* delivery on orders of 135 AED or more. *Ts&Cs apply

2. PHONE ORDERS

Our qualified Coffee Specialists are available at 800 NESPRESSO (800 637 773776) to advise you on your coffee selection and to ensure easy phone ordering, convenient delivery & immediate machine assistance at the following times:

Sunday to Saturday from 8 am to 6 pm

Calls outside the UAE are charged at international rates: +971 4 408 5000

3. BOUTIQUE ORDERS

A retail experience to satisfy your every desire.

Throughout the world, the Nespresso Boutiques invite coffee lovers to experience the art of espresso. Experience the unique world of Nespresso in our modern and stylish Boutiques. The French architect Francis Krempp has created a unique design, combining art deco design with contemporary shapes and materials.

Discover all of the Nespresso products: the Premium Blend coffees, the limited edition varieties, the machines and accessories for maintaining your machine and enhancing your coffee experience.

Our specialists are pleased to offer personalized advice, provide guidance or share their Nespresso expertise with you.

Click here to find your nearest boutique.

DELIVERY

The Club delivers your orders wherever and whenever you would like throughout the UAE, next day for orders placed before 6 pm for Abu Dhabi, Dubai, Sharjah and Ajman and within city limits.

Al-Ain, Ras Al-Khaimah, Fujairah, Umm Al-Quwain and Western Region are scheduled delivery.

Al-Ain  Sunday and Wednesday
Ras Al-Khaimah and Umm Al-Quwain  Monday and Thursday
Fujairah  Saturday and Tuesday
Western Region  Every Saturday

 

 

 

BOUTIQUE PICKUP (Temporarily Suspended)


Orders placed between 8 am and 6 pm (Sunday to Thursday) will be ready for pickup in 3 hours. Orders can be collected at your own convenience from the boutique counter, and you will PAY IN-STORE upon arrival. We will have your order reserved only within the day (within 24 hours).

After Sales

Nespresso warrants machines against defects in materials and workmanship for a period of:

2 years for Original Line and Vertuo Line machines from the date of purchase.

1 year for the Professional Line machines from the date of purchase.

* Cleaning and descaling are not covered as a warranty repair.

The international warranty on Nespresso machines is valid 2 years after the machine purchase and it should be the same model that is sold by Nespresso. The same model also means that electric power is the same (220V).

When you receive an immediate technical diagnosis and solution to your machine query, Nespresso will collect your machine at a pre-arranged time, organize the loan of a replacement machine when necessary and bring back your machine once repaired, the service is available 6 days a week.

For after-sales services please contact 800 NESPRESSO (800 637 773776)

For machine troubleshooting and assistance click here.

RECYCLING

Do you want to be able to recycle your capsules easily?

With the Nespresso recycling plan, we have partnered with Bee'ah (our official Recycling Partner) to provide different options for recycling your used aluminum capsules and fulfilling your commitment to protecting the environment. Ensure to drop your capsules in a recycling bag & drop them off at your nearest Boutique today, or have your used capsules collected from your doorstep with your next delivery order.

Order your capsules online. So you’ll never miss a cup. Make a choice from a wide variety of coffee, accessories, and machines. Get FREE* delivery on orders of 200 AED or more. *Ts&Cs apply