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CLUB SERVICES

Join the Nespresso Club and benefit from our range of personalized services, designed just for you.

CONDITIONS OF SALE

Click here to view our conditions of sale.

ORDERING

Coffee Specialists are available to advise you on your coffee selection and to ensure easy ordering and convenient delivery, tailored to your needs. Call us free of charge, order online, or pay a visit to one of our Nespresso Boutiques (locations available here).

1. ONLINE ORDERS

RECEIVE YOUR COFFEE, YOUR WAY

Order your capsules online. So, you’ll never miss a cup. Make a choice from a wide variety of coffee, accessories, and machines. Get FREE* delivery on orders of 160 AED or more. *Ts&Cs apply

2. PHONE ORDERS

Our qualified Coffee Specialists are available at 800 NESP (800 6377) to advise you on your coffee selection and to ensure easy phone ordering, convenient delivery & immediate machine assistance at the following times:

Monday to Friday from 8 am to 6 pm.

3. BOUTIQUE ORDERS

A retail experience to satisfy your every desire.

Throughout the world, the Nespresso Boutiques invite coffee lovers to experience the art of espresso. Experience the unique world of Nespresso in our modern and stylish Boutiques. The French architect Francis Krempp has created a unique design, combining art deco design with contemporary shapes and materials.

Discover all of the Nespresso products: the Premium Blend coffees, the limited-edition varieties, the machines, and accessories for maintaining your machine and enhancing your coffee experience.

Our specialists are pleased to offer personalized advice, provide guidance or share their Nespresso expertise with you.

Click here to find your nearest boutique.

DELIVERY

Nespresso delivers your orders wherever and whenever you would like throughout the UAE:

Free next day delivery on orders of 160 AED or more placed before 6pm for Dubai, Abu Dhabi, Ajman, Ras Al-Khaimah, Fujairah, Umm Al-Quwain and Al Ain within city limits (EXCLUDING WEEKENDS & PUBLIC HOLIDAYS). If your order is placed after 6pm or during a weekend/public holiday, it will be dispatched on the next business day.

Western Region is scheduled delivery:

Western Region	Tuesday, Thursday & Saturday

When you receive an immediate technical diagnosis and solution to your machine query, Nespresso will collect your machine at a pre-arranged time, and bring back your machine once repaired, the service is available 6 days a week.

For after-sales services please contact 800 NESP(800 6377)

For machine troubleshooting and assistance click here.