Follow these steps to setup your EasyOrder
Select your favourite coffee
Log in to your existing online Nespresso account or create a new account to set up EasyOrder. You will be able to choose from Original and Vertuo coffees (together or separately).
Schedule your order
Select a pre-defined frequency and your preferred shipping date for your recurring EasyOrders.
Add your delivery address along with the order.
Enjoy your coffee moments!
Based on your chosen frequency, your order will be automatically delivered to you at your address. Enjoying your favourite Nespresso coffee has never been easier!
Still have questions?
- What is EasyOrder?EasyOrder is a simple and easy way to ensure you never run out of your favorite Nespresso coffees. It’s a Monthly auto delivery or auto replenishment service. You just have to set it up once and you are done. Select Original and Vertuo coffees are available to order under this service. This service is only available Online at www.ae.buynespresso.com
- Is this easy to set up?It is easy to set up – from the start or from a previous order. All you have to do is place the First EasyOrder with the coffees of your choice, select the frequency of the delivery and the delivery address. You can modify or cancel anytime, no fees, no commitment.
- What is the benefit of setting up an EasyOrder?By setting up an EasyOrder, not only do you ensure that you never run out of your favorite Nespresso coffees you also get an anniversary gift after reaching 12th month with us.
- What is my free gift on my 12th order?You will receive a free accessory on your 12th order completion. The gift will be subject to change.
- How can I modify or cancel my EasyOrder?Before each order is shipped, you will receive a notification email. Should you want to cancel or modify any aspect of the next shipment delivery (coffee selection, delivery date) you can do so. No charges apply. Just log into your account at www.ae.buynespresso.com
- Is there a fee for signing up or using this EasyOrder?There is no fee for creating or modifying your EasyOrder.
- How will I know when my order will be shipped?Your first EasyOrder will be shipped to your address within 1-2 days of order placement. From your second EasyOrder onwards, all recurring orders will be shipped to you on the date, and at the frequency, you have selected. You can update your EasyOrder product selection, shipping date and frequency free of charge up until the day before your next scheduled shipping date. Log into your Nespresso account or call Nespresso to inquire about your next delivery.
- What is the minimum number of sleeves to be ordered?5 sleeves or 50 capsules.
- Is Limited Edition coffee available via Recurring Order?Limited Edition coffees are not orderable via Recurring Order as product stock is available in limited quantities. To order a Limited Edition coffee, we recommend you place a separate order.
- I do not see Nespresso machines or all of the Nespresso accessories? How do I order these as part of my service?The Recurring Order service is only available for Nespresso coffees. We encourage you to place a separate order for Nespresso machines and accessories that are typically ordered in a lower frequency.
- When am I charged?Your credit card is charged just before each order is delivered.
- What if my credit card expires? Will it block my delivery?When you set up your EasyOrder, you will be asked to provide a credit card that will be charged before each order is delivered. As long as your EasyOrder service is active, you will receive an automatic email alerting you that your credit card is nearing its date of expiry.
- Can I have multiple EasyOrders?Yes, you can have multiple EasyOrders. To make it easy for you to track them you can give each of them a name. E.g., Aunt Mary’s EasyOrder.