DUE TO COVID-19 SITUATION, WE ARE FACING UNUSUALLY HIGH ORDER VOLUME.
PLEASE EXPECT DELIVERY WITHIN 3-5 DAYS.
NESPRESSO’S RESPONSE TO COVID-19
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To Our Nespresso Community,

As we all continue to adjust our daily lives during the COVID-19 pandemic, we wanted to share an update on how Nespresso UAE is responding. First and foremost, the health and safety of our employees, customers, and partners is our top priority and drives every decision we make during this time. To that end, we wanted to outline the adjustments we’re making at Nespresso UAE and the impact on your experience:

Retail Locations Temporarily Closed

Increasingly, the UAE government is advising that to slow the spread of this virus, we need to enact social distancing and limit interactions between people. We have therefore temporarily closed all our Nespresso locations including our boutiques, booths and points of sale. This will be in effect until further notice.

Corporate Offices & Customer Service Teams Working Remote.

We are requiring our employees normally based in corporate office in UAE to work from home, including our Customer Support team. Like so many of you, they are now trying to balance their professional and personal responsibilities in new and unexpected ways, such as juggling children home schooling, while continuing to support you when you need it. This may create longer response times than we want, but we are committed to serving you as best we can.

Delayed Order Delivery.

Finally, there remains a small, but dedicated group of individuals who continue to work in our distribution center to prepare and ship your online orders. We have adjusted our staffing shifts and implemented enhanced sanitation protocol in all of these locations, but as a consequence, this slows our team’s capacity. And with so many Nespresso lovers around the country now working from home, we have seen a spike in coffee orders, which exacerbates this challenge. As a result, the coffee you would normally expect delivered same day or next day may now take 3-5 days to arrive.

We know that tomorrow will bring new decisions and our promise to you is that the choices we make will continue to prioritize the health and safety of our community. We’ll be open and transparent with you about any impact this may have on your Nespresso experience. And we will continue to do our very best to support you and hopefully bring some small comfort and normalcy to your everyday.

Thank you in advance for your patience and understanding.

Your Team at Nespresso UAE.

Stay Safe, Stay Home.

    Festive Limited Edition
    1. LE travel mug
      AED99.00
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    2. Cups
      1. Origin Tray
        AED159.00
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      2. Origin Mug Set of 2
        AED149.00
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      3. Origin Espresso Cup Set of 2
        AED115.00
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      4. Origin Lungo Cup Set of 2
        AED129.00
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      5. Touch Travel Mug
        AED99.00
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      6. Glasses
        1. VIEW Recipe Glass Set of 2
          AED139.00
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        2. REVEAL Espresso Mild
          AED189.00
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        3. REVEAL Espresso Intense
          AED189.00
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        4. VIEW Lungo Cups Set
          AED139.00
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        5. VIEW Cappuccino Cups Set
          AED139.00
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        6. VIEW Espresso Cups Set
          AED115.00
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        7. Aeroccino
          1. Barista
            AED1,575.00
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          2. Aeroccino 4
            AED429.00
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          3. Aeroccino 3 - White
            AED315.00
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          4. Aeroccino 3 - Red
            AED315.00
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          5. Aeroccino 3 - Black
            AED315.00
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          6. Dispensers
            1. Discovery Box
              New
              AED269.00
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            2. View Cube
              AED165.00
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            3. Touch Sleeve Dispenser
              AED195.00
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            4. View Versilo
              AED259.00
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            5. Descaling
                Sweet Treats
                1. Blond Chocolate
                  AED69.00
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                2. Dark chocolate with salted caramel pieces
                  AED69.00
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                3. Orange flavoured biscuits
                  AED55.00
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                4. Chocolate Biscuits with Sichuan Pepper
                  AED55.00
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                5. Financiers Pistache
                  AED55.00
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                6. Amaretti
                  AED55.00
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                7. Cantuccini
                  AED55.00
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                8. Dark Chocolate squares
                  AED55.00
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                9. Milk Chocolate Squares
                  AED55.00
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                10. Others
                  1. Recycling Bin
                    New
                    AED49.00
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