SHIPPING & RETURNS
Nespresso delivers your orders wherever and whenever you would like throughout the UAE.
|Next Day Delivery||Free||Free next day delivery on orders of 160AED or more placed before 6 pm for Abu Dhabi, Dubai, Sharjah, Ajman, Ras Al-Khaimah, Fujairah, Umm Al-Quwain and Al Ain within city limits.(Including Weekend)|
|Western Region||Free||Western Region is scheduled delivery.|
WESTERN REGION SCHEDULED DELIVERY:
|Western Region||Tuesday, Thursday and Saturday|
SAME DAY DELIVERY
|Same Day Delivery in Dubai||Free||Same day delivery for orders placed before 1 pm for Dubai within city limits(excluding Public Holidays).|
BOUTIQUE PICK UP
|Nespresso Boutique Pickup||Free||Orders placed between 8 am and 6 pm (Monday to Sunday) will be ready for pickup in 3 hours. Orders can be collected at your own convenience from the boutique counter. You may find the nearest boutique to you through our boutique finder: Boutique Locator|
ORDER & PAYMENT
You may place your order via:
|Phone||You may call our toll-free number 800NESPRESSO (800637773776). Our Coffee Specialist are available from 8AM to 6PM.|
|Website or Mobile App||Visit our website ae.buynespresso.com. QR Code is available on the homepage to download the Nespresso Mobile App|
|Nespresso Boutique||You may find the nearest boutique to you through our boutique finder: Boutique Locator|
Order your capsules online. So, you’ll never miss a cup. Make a choice from wide variety of coffee, accessories, and machines. Get FREE* delivery on orders of 160 AED or more. *T&Cs apply
Nespresso offers its products within the limits of its available stocks.
Credit / Debit Card: Payment is due in full before ordered goods are dispatched.
Need to send something back to us? No problem. Returns are easy with Nespresso.
|TYPE OF RETURN AND EXCHANGE||DETAILS|
|Coffee & Sweet Treats||• Coffee capsules and sweet treats are non-exchangeable nor refundable.|
|Machine & Accessories||• You have the right to exchange machines and accessories within 14 days of purchase. |
• Nespresso will only accept products that are returned in an undamaged, unused condition and in their original packaging accompanied by their original invoice.
• Products with latent defects must be returned within 14 days of purchase along with the original invoice for the product to be repaired or replaced.
• Our policies do not affect your statutory rights.
Call 800NESPRESSO (800637773776) for further assistance.