SHIPPING & RETURNS

Nespresso delivers your orders wherever and whenever you would like throughout the UAE.

ALL ORDERS

OPTION COST DETAIL
Next Day Delivery Free Free next day delivery on orders of 160AED or more placed before 6 pm for Abu Dhabi, Dubai, Sharjah, Ajman, Ras Al-Khaimah, Fujairah, Umm Al-Quwain and Al Ain within city limits.(Including Weekend)
Western Region Free Western Region is scheduled delivery.

WESTERN REGION SCHEDULED DELIVERY:

AREA SCHEDULED DELIVERY
Western Region Tuesday, Thursday and Saturday

SAME DAY DELIVERY

OPTION COST DETAIL
Same Day Delivery in Dubai Free Same day delivery for orders placed before 1 pm for Dubai within city limits(excluding Public Holidays).

BOUTIQUE PICK UP

OPTION COST DETAIL
Nespresso Boutique Pickup Free Orders placed between 8 am and 6 pm (Monday to Sunday) will be ready for pickup in 3 hours. Orders can be collected at your own convenience from the boutique counter. You may find the nearest boutique to you through our boutique finder: Boutique Locator

ORDER & PAYMENT

ORDER

You may place your order via:

OPTION DETAILS
Phone You may call our toll-free number 800NESPRESSO (800637773776). Our Coffee Specialist are available from 8AM to 6PM.
Website or Mobile App Visit our website ae.buynespresso.com. QR Code is available on the homepage to download the Nespresso Mobile App
Nespresso Boutique You may find the nearest boutique to you through our boutique finder: Boutique Locator

Order your capsules online. So, you’ll never miss a cup. Make a choice from wide variety of coffee, accessories, and machines. Get FREE* delivery on orders of 160 AED or more. *T&Cs apply

Nespresso offers its products within the limits of its available stocks.


PAYMENT

Credit / Debit Card: Payment is due in full before ordered goods are dispatched.

RETURNS POLICY

Need to send something back to us? No problem. Returns are easy with Nespresso.

TYPE OF RETURN AND EXCHANGE DETAILS
Coffee & Sweet Treats • Coffee capsules and sweet treats are non-exchangeable nor refundable.
Machine & Accessories • You have the right to exchange machines and accessories within 14 days of purchase.
• Nespresso will only accept products that are returned in an undamaged, unused condition and in their original packaging accompanied by their original invoice.
• Products with latent defects must be returned within 14 days of purchase along with the original invoice for the product to be repaired or replaced.
• Our policies do not affect your statutory rights.

Call 800NESPRESSO (800637773776) for further assistance.

Free DeliveryFree Delivery

For orders of 160 AED or more

Secure Online PaymentSecure Online Payment

Secure Online Payment

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Download the Nespresso app

800 Nespresso800 Nespresso

800 637 773776 for any advice

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