SHIPPING & RETURNS

Nespresso delivers your orders wherever and whenever you would like throughout the UAE.

ALL ORDERS

OPTION COST DETAIL
Next Day Delivery Free Free next day delivery on orders of 135AED or more placed before 6 pm for Abu Dhabi, Dubai, Sharjah, and Ajman and within city limits.(Including Weekend)
Northern Emirates and Western Region Free Al-Ain, Ras Al-Khaimah, Fujairah, Umm Al-Quwain and Western Region are scheduled delivery.

NORTHERN EMIRATES AND WESTERN REGION SCHEDULED DELIVERY:

AREA SCHEDULED DELIVERY
Al-Ain Sunday and Wednesday
Ras Al-Khaimah and Umm Al-Quwain Monday and Thursday
Fujairah Tuesday and Friday
Western Region Tuesday and Saturday

SAME DAY DELIVERY

OPTION COST DETAIL
Same Day Delivery only in Dubai AED21.00 Same day delivery for orders placed before 1 pm for Dubai only (excluding Saturdays and Public Holidays).

BOUTIQUE PICK UP

OPTION COST DETAIL
Nespresso Boutique Pickup Free Orders placed between 8 am and 6 pm (Monday to Sunday) will be ready for pickup in 3 hours. Orders can be collected at your own convenience from the boutique counter. You may find the nearest boutique to you through our boutique finder: Boutique Locator

ORDER & PAYMENT

ORDER

You may place your order via:

OPTION DETAILS
Phone You may call our toll-free number 800NESPRESSO (800637773776). Our Coffee Specialist are available from 8AM to 6PM.
Website or Mobile App Visit our website ae.buynespresso.com. QR Code is available on the homepage to download the Nespresso Mobile App
Nespresso Boutique You may find the nearest boutique to you through our boutique finder: Boutique Locator

Order your capsules online. So, you’ll never miss a cup. Make a choice from wide variety of coffee, accessories, and machines. Get FREE* delivery on orders of 135 AED or more. *T&Cs apply

Nespresso offers its products within the limits of its available stocks.


PAYMENT

Credit / Debit Card: Payment is due in full before ordered goods are dispatched.

RETURNS POLICY

Need to send something back to us? No problem. Returns are easy with Nespresso.

TYPE OF RETURN AND EXCHANGE DETAILS
Coffee & Sweet Treats • Coffee capsules and sweet treats are non-exchangeable nor refundable.
Machine & Accessories • You have the right to exchange machines and accessories within 14 days of purchase.
• Nespresso will only accept products that are returned in an undamaged, unused condition and in their original packaging accompanied by their original invoice.
• Products with latent defects must be returned within 14 days of purchase along with the original invoice for the product to be repaired or replaced.
• Our policies do not affect your statutory rights.

Call 800NESPRESSO (800637773776) for further assistance.

For orders of 135 AED of more

Secure Online Payment

Download the Nespresso app

800 637 773776 for any advice