Nespresso Troubleshooting Citiz
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First use or after a long period of non-use
First use or after a long period of non-use
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Remove the plastic film from the drip grid.
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Rinse the water tank before filling with potable water.
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Place a container(min. 1 L) under coffee outlet.
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Plug into mains.
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Press the Espresso or Lungo button to activate the machine.
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Blinking Lights: heating up (25 sec.)
Steady Lights: ready -
Press the Lungo button to rinse the machine. Repeat 3 times.
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Rinse Aeroccino.
Energy saving mode
Energy saving mode
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To turn the machine on either press the Espresso or Lungo button.
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To turn the machine off before automatic Power Off mode, press both the Espresso and Lungo buttons simultaneously.
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With machine being turned off, press and hold the Espresso button for 3 seconds.
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The Espresso button will blink to indicate the current setting.
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To change this setting press the Espresso button: One time for power off mode after 9 minutes One more time for power off mode after 30 minutes.
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To exit the energy saving mode press the Lungo button for 3 seconds.
Coffee Preparation
Coffee Preparation
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Rinse then fill the water tank with potable water.
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Press the Espresso or Lungo button to activate the machine.
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Blinking Lights: heating up (25 sec.).Steady Lights: ready
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Lift the lever completely and insert a Nespresso capsule.
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Close the lever and place a cup under the coffee outlet.
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Press the Espresso (40 ml) or the Lungo(110 ml) button to start. Preparation will stop automatically. To stop the coffee flow or top up your coffee, press again.
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Remove the cup. Lift and close the lever to eject the capsule into the used capsule container.
Programming the water volume
Programming the water volume
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Turn the machine on and wait for it to be in ready mode (steady lights).
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Fill the water tank with potable water and insert a Nespresso capsule.
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Place a cup under the coffee outlet.
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Press and hold the Espresso or Lungo button.
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Release button once the desired volume is served.
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Water volume level is now stored.
Milk froth preparation
Milk froth preparation
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https://www.nespresso.com/shared_res/machineassistance/images/icon/VELVETY-MILK-FROTH-W.png
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Fill milk frother up to one of the two max level.
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Place the lid on the Aeroccino. For a hot preparation, briefly press button to start. Button lights up Red. Takes approx. 70-80 sec. For cold milk froth, keep button pressed for approx. 2 seconds. Button lights up Blue. Takes approx. 60 sec.
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Clean after each preparation. Only use non abrasive cloth, never use a brush. Jug is water proof. Do not put in dishwasher.
Emptying the system before a period of non-use and en for frost protection, or before a repair
Emptying the system before a period of non-use and en for frost protection, or before a repair
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To enter the emptying mode, press both the Espresso and Lungo buttons to turn the machine off.
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Remove the water tank and open the lever.
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Press both the Espresso and Lungo buttons for 3 seconds.
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Both LEDs blink alternatively.
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Close the lever.
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Machine switchesoff automatically.
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Empty and clean the used capsule container and drip tray.
Reset to factory settings
Reset to factory settings
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With machine being turned off, press and hold down the Lungo button for 5 seconds.
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LEDS will blink fast 3 times to confirm machine has been reset to factory settings.
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LEDs will then continue to blink normally, as heating up, until ready.Steady lights: machine ready
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Factory settings: Espresso Cup: 40 ml, Lungo Cup: 110 ml,Power Off mode: 9 min.
Descaling
Descaling
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Remove the capsule and close the lever.
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Empty the drip tray and used capsule container.
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Fill the water tank with 0.5 L of potable water and add 1 Nespresso descaling liquid sachet.
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Place a container (min.volume 1 L) under the coffee outlet.
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To enter the descaling mode, while the machine is turned on, press both the Espresso and Lungo buttons for 3 seconds.
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Both LEDs blink.
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Press the Lungo button and wait until the water tank is empty.
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Refill the water tank with the used descaling solution collected in the container and repeat step 4 and 6.
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Empty and rinse the water tank. Fill with potable water.
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When ready, repeat step 4 and 6 to now rinse the machine. Repeat twice.
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To exit the descaling mode, press both the Espresso and Lungo buttons for 3 seconds.
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The machine is now ready for use.
Cleaning
Cleaning
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Clean the coffee outlet regularly with a soft damp cloth.
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Maintenance unit can be removed in separate pieces for easy cleaning.
No light indicator.
- Check the mains, plug, voltage, and fuse. In case of problems, call the Nespresso Club.
No coffee, no water.
- First use: fill water tank with warm water (max. 55° C) and run through machine according to instructions on page 7.
- Water tank is empty.Fill water tank.
- Descale if necessary; see Descaling section.
Coffee comes out very slowly.
- Flow speed depends on the coffee variety.
- Descale if necessary; see Descaling section.
Coffee is not hot enough.
- Preheat cup.
- Descale if necessary.
Capsule area is leaking (water in capsule container).
- Position capsule correctly. If leakages occur, call Nespresso.
Irregular blinking.
- Send appliance to repair or call Nespresso.
No coffee, water just comes out (despite inserted capsule)
- In case of difficulties, call Nespresso.
Aeroccino does not start.
- Be sure to position the jug correctly on a clean base. Be sure to attach the whisk to the jug correctly
Quality of milk froth not up to standard.
- Be sure to use whole or semi-skimmed milk at refrigerated temperature (about 4-6° C). Be sure to use the appropriate whisk and the jug is clean.
Red Button blinking.
- The appliance is too hot. Rinse it under cool water
- Whisk is missing
- Not enough milk. Fill milk frother up to one of the two "max" level.
Milk Overflows.
- Be sure to use the appropriate whisk and check the corresponding indicator level.
Specifications
Weight4.6 Kilogram
Removable water tank1 litre
Dimension (WxDxH)23.7 X 27.7 X 37.2 cm
Pressure19 bar
Automatic power offafter 9 mins
Used capsules container capacity 10
Warranty2 year
