Nespresso Troubleshooting Lattissima Touch

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Lattissima Touch

First use or after a long period of non-use

First use or after a long period of non-use

  1. When unpacking the machine, remove the plastic film and dispose from machine panels, and both left grid and right grid.
  2. Remove the capsule container, drip tray and water tank. Adjust the cable length and store the excess in the cable guide under the machine.
  3. Place machine in upright position and plug machine into power outlet.
  4. The water tank can be carried by its cover.
  5. Rinse the water tank before filling with potable water up to maximum level.
  6. Switch the machine on. For the first 2 seconds, the automatic power off and water hardness setting are indicated with steady light.
  7. Place a container under coffee outlet and press the Lungo button. Repeat three times.
  8. Disassemble the Rapid Cappuccino System (R.C.S.) and clean all 6 components in the upper level of your dishwasher. In case a dishwater is not available refer to the «Hand Washing of Rapid Cappuccino System (R.C.S.)» section.
Energy saving mode

Energy saving mode

  1. Switch the machine off.
  2. Press the Latte Macchiato and Warm Milk Froth buttons simultaneously for 3 seconds to enter Menu mode: the Descaling and clean alerts will start blinking.
  3. Touch in a single continuous movement the following buttons: Ristretto -> Espresso -> Lungo The current automatic power off setting is indicated by the corresponding buttons (steady light).
  4. Activation power off mode after 8h. Press and hold both the Lungo and Espresso button and switch machine on.
  5. The machine will exit out of menu mode automatically and will return to ready mode.
Coffee Preparation

Coffee Preparation

  1. Lift the lever completely and insert the capsule.
  2. Close the lever and place a cup under the coffee outlet.
  3. Press the Ristretto (25 ml/0.75 oz), the Espresso (40 ml/1.35 oz) or the Lungo (110 ml/3.7 oz) button. Preparation will stop automatically. To stop the coffee flow or top up your coffee, press again.
  4. Take the cup. Lift and close the lever to eject the capsule into the used capsule container.
Water hardness setting

Water hardness setting

  1. Place the water hardness sticker under water for 1 second.
  2. The number of red squares indicates the water hardness level.
  3. Switch the machine ON.
  4. Press the Latte Macchiato and Warm Milk Froth buttons simultaneously for 3 seconds to enter Menu mode: Descaling and clean alerts will start blinking
  5. Touch in a single continuous movement the following buttons: Latte Macchiato -> Cappuccino -> Warm Milk Froth. The current water hardness setting is indicated by the corresponding buttons (steady light).
  6. Within 15 seconds, you can set the desired value by pressing the corresponding button. They will blink 3 times rapidly to confirm new settings.
  7. The machine will exit out of menu mode automatically and will return to ready mode.
Programming Coffee Quantity

Programming Coffee Quantity

  1. Touch and hold the Ristretto, Espresso or Lungo button for at least 3 seconds to enter the programming mode. Brewing will start. Button blinks fast: programming mode.
  2. Release button when desired volume is reached.
  3. Button will blink 3 times to confirm the new volume. The volume is now stored for the next coffee preparation.
Hand washing of Rapid Cappuccino System (R.C.S.)

Hand washing of Rapid Cappuccino System (R.C.S.)

  1. Disassemble the Rapid Cappuccino System. Refer to "Assembling/Disassembling of Rapid Cappuccino section system (R.C.S.)".
  2. Rinse away carefully any milk residue with potable water.
  3. Soak all components in warm water (approximately 40° C/104° F) together with soap detergent for at least 30 minutes.
  4. Rinse with potable water and dry them with a clean damp cloth.
CLEANING

CLEANING

  1. Remove drip tray and capsule container. Empty and rinse. Remove the water tank. Empty and rinse it before filling with fresh potable water.
  2. Lift and close the lever to eject the capsule into the used capsule container. Place a container under coffee outlet and press the Lungo button to rinse.
  3. Clean the machine surface using a clean damp cloth.
Programming Quantity For Cappuccino - Latte Macchiato

Programming Quantity For Cappuccino - Latte Macchiato

  1. Touch and hold Cappuccino, Latte Macchiato or Warm Milk Froth Button for at least 3 seconds. Milk frothing will start. Button blinks fast: programming mode. Note: please refer to "Factory Settings" section for minimum and maximum programmable quantities.
  2. Release button when desired milk froth volume is reached. Button still blinks fast: programming mode. (Cappuccino/Latte Macchiato) When programming the Warm Milk Froth beverage, the programming ends here.
  3. Touch and hold the same button. Brewing will start. Release button when desired coffee volume is reached. Recipe volume is now stored for the next preparations. Button blinks 3 times to confirm the new recipe volume. Note: the milk froth volume depends on the kind of milk that is used, its temperature and the position of the milk regulator knob.
Preparing A Cappuccino and Latte Macchiato

Preparing A Cappuccino and Latte Macchiato

  1. Fill the milk container with your desired quantity of milk. Note: when the milk container is empty, before refilling, thoroughly rinse it and the milk aspiration tube with potable water.
  2. Close the milk container.
  3. Open the steam connector door by sliding it to the right.
  4. Connect the Rapid Cappuccino System to the machine.
  5. Machine heats up for approximately 15 seconds (blinking lights).
  6. Lift the lever completely and insert the capsule. Note: only for Cappuccino or Latte Macchiato. Skip this step when preparing a warm milk froth only.
  7. Close the lever, place a Cappuccino cup or a Latte Macchiato glass under the coffee outlet and adjust milk spout position by lifting it up to the right level.
  8. Adjust the milk froth regulator knob according to the desired volume of froth. Note: do not overturn the milk froth regulator. Overturned position is for inserting/removing the milk froth regulator for cleaning.
  9. Press the Cappuccino, Latte Macchiato button or Warm Milk Froth button.
  10. At the end of the preparation, the CLEAN icon shines orange. Note: Rinse the milk system after each use.
  11. Lift and close the lever to eject the capsule into the used capsule container. Place a container under milk spout.
  12. Press and hold the "CLEAN" button until machine stops pumping automatically. Rinsing process lasts approximately 16 seconds. "CLEAN" blinks. Milk system rinsing process will start. Hot water combined with steam will flow through the milk spout.
  13. When the rinsing process is finished, the "CLEAN" alert is resumed.
  14. Disconnect the R.C.S. from machine and place it immediately in the refrigerator. Close the machine steam connector door.
  15. Every two days, disassemble the Rapid Cappuccino System, and clean all components in the upper side of your dishwasher. In case a dishwasher is not available, refer to Hand washing of Rapid Cappuccino System (R.C.S.) section.
Assembling / disassembling of the Rapid Cappuccino system (R.C.S)

Assembling / disassembling of the Rapid Cappuccino system (R.C.S)

  1. Remove the milk container lid and unplug the milk aspiration tube.
  2. Remove the milk froth regulator knob by turning it clockwise and pulling it up.
  3. Unlock and remove the Rapid Cappuccino System connector by turning it from ( BLOCKED ) to ( UNBLOCKED) and pulling it off.
  4. Remove the milk spout by pulling it out.
Reset to factory settings

Reset to factory settings

  1. Switch the machine ON. Note: remove the milk jug.
  2. Press the Latte Macchiato and Warm Milk Froth buttons simultaneously for 3 seconds to enter Menu mode; Descaling and clean alerts will start blinking.
  3. Touch in a single continuous movement the following buttons: Warm Milk Froth ->Cappuccino ->Latte Macchiato ->Lungo ->Espresso ->Ristretto
  4. The Warm Milk Froth button blinks to indicate reset mode. Press it to confirm. All buttons will blink 3 times: all cup volumes are reset.
  5. The machine will exit out of menu mode automatically and will return to ready mode.
Descaling

Descaling

  1. Descale the machine when descaling alert shines orange in ready mode.
  2. Lift and close the lever to eject any capsules in the used capsule container.
  3. Empty the drip tray and the used capsules container. Fill the water tank with 100 ml of Nespresso descaling agent and 500ml of water.
  4. Open the descaling pipe storage door. Plug the descaling pipe into the steam connector of machine.
  5. The machine will enter the descaling mode. The descaling alert will blink orange during the entire descaling process. The Warm Milk Froth button will shine white.
  6. Place a container with a minimum 1 Litre capacity under both the coffee outlet and under the descaling pipe nozzle.
  7. Press the Warm Milk Froth button. Descaling solution will flow alternately through the coffee outlet, descaling pipe and drip tray.
  8. When the descaling cycle is finished (water tank runs empty), the Warm Milk Froth button will shine.
  9. Empty the used capsule container and drip tray. Rinse out and fill the water tank with fresh potable water up to level MAX.
  10. Press the Warm Milk Froth button again. The rinsing cycle continues through the coffee outlet, descaling pipe and drip tray until the water tank turns empty.
  11. Once the rinsing process is finished, the machine switches off. Remove and store descaling pipe. Empty drip tray and used capsules container. Fill water tank with fresh potable water.
  12. Clean the machine using a damp cloth. You have now finished descaling the machine.
Emptying the system before a period of non-use, or before a repair

Emptying the system before a period of non-use, or before a repair

  1. Switch on the machine.Note: remove milk jug.
  2. Remove the water tank. Close the lever to eject any remaining capsule. Place a container under the coffee outlet.
  3. Press the Latte Macchiato and Warm Milk Froth buttons simultaneously for 3 seconds to enter Menu mode: the Descaling and clean alerts will start blinking. Note: the Menu mode will exit automatically after 30 seconds if no actions are performed, or can be exited manually by pressing the Latte Macchiatto and Warm milk froth buttons simultaneously for 3 seconds.
  4. Touch in a single continuous movement the following buttons: Cappuccino ->Espresso.
  5. The Warm Milk Froth button will blink for confirmation. Once pressed, the emptying mode will start. The coffee buttons will blink alternately: emptying mode in progress.
  6. When the process is finished, the machine switches off automatically. Note: appliance will be blocked for approximately 10 minutes after emptying.
No light indicator.
  • Check the outlets, plug, voltage, and fuse. In title of any problems, call Nespresso.
No coffee, no water.
  • Check the water tank, if empty, fill with potable water.
  • Descale it if necessary.
Coffee comes out very slowly.
  • Flow speed depends on the coffee variety
  • Descale if necessary.
No coffee, just water runs out (despite inserted capsule).
  • In title of problems, send appliance to repair or call the Nespresso Club.
Coffee is not hot enough.
  • Preheat cup.
  • Descale if necessary.
Capsule area is leaking (water in capsule container).
  • Position capsule correctly. If leakages occur, call Nespresso.
Irregular blinking.
  • Send appliance to repair or call Nespresso.
All buttons blink simultaneously for 10 seconds and then machine switches off automatically.
  • Error alarm, machine needs repair. Send appliance to repair or call Nespresso.
All 6 buttons blinking fast 3 times and then machine goes back in ready mode.
  • Water tank is empty.
Descaling and cleaning alert blink.
  • Machine is in menu mode, press latte Macchiatto and milk froth button for 3 seconds to exit menu mode or wait 30 seconds to exit automatically.
Descaling alert shines orange and beverage buttons available (descaling alert level 1).
  • Machine triggers descaling alert according beverages consumption usage.
  • Descale machine.
Descaling alert blinks orange and beverage buttons available(descaling alert level 2).
  • Descaling process not done correctly.
  • Descale machine.
Descaling alert blinks orange and warm milk froth steady light.
  • Machine is in Descaling mode. Press warm milk button to start descaling process.
Descaling alert shines orange, beverage buttons are unavailable (descaling alert level 3).
  • Machine blocked due to scale level too high
  • Descale machine.
Clean alert shine orange.
  • Rinse Milk system.
All coffee buttons and all milk recipe buttons flash alternatively.
  • Empty capsule container.
  • Make sure that no capsule is blocked inside the capsule container.
Lever cannot be closed completely.
  • Machine overheated, wait until the machine cools down.
  • Appliance will be blocked for approximately 10 minutes after emptying.
Quality of milk froth is not up to standard.
  • Use skimmed or semi-skimmed milk at refrigerator temperature (about 4° C/39.2° F ).
  • Descale the machine.
  • Do not use frozen milk.
I cannot enter Menu mode.
  • Be sure to remove the milk jug.
  • Be sure to press Latte Macchiatto and warm milk froth button for 3 seconds.
  • Remove descaling pipe.

Specifications

Weight3 Kilogram
Removable water tank0.8 litre
Dimension (WxDxH)11.1 X 23.5 X 32.6 cm
Pressure16 bar
Automatic power offafter 9 mins
Warranty2 years
Used capsules container capacity10